Unit
1: Leadership
- Effective Communication Techniques
- Effective Management Techniques
Unit
2: Team Building
- Delegating Work
- Giving and Receiving Feedback
- Building a Self-monitoring Team.
Unit
3: Multicultural Teams
- Reduce cultural barriers to team formation.
- Negotiate acceptable team behavior and standards.
- Overcome cultural misunderstandings between
individuals.
Unit
4: Conflict Resolution
- Common Causes of Conflict
- Conflict Reduction
- Conflict Resolution Methods