Management - Project Facilitation

Introduction

The overall objective of this seminar is to give all team members the knowledge, skills and techniques to plan, lead and contribute to all types of project team processes, meetings and reviews.
Summary (67KB)	Seminar Details (280KB)

Training Theory

Best Practices Getting a multicultural team to work together effectively is one of the biggest leadership challenges in today's global organizations. Leaders have to know how to gain the active participation and committed support of team members who are usually involved in other work that competes for their time and attention. Facilitation is the art of getting people to work together effectively(1). We have divided the overall process into four key stages that every team must go through to complete its work. In each of the four stages we introduce proven best practices for achieving optimum performance.(2) (1). Grove Consultants, (2002) (2). Sibbet, D, Best Practices for Facilitation (2002)
Orientation Orientation means clearly identifying and communicating the purpose of the team activity, whether it is a single meeting or a whole project. After the group is oriented around their purpose, the leader must assist the group to: - Build mutual respect; increase trust between individuals by sharing personal goals, interests and concerns. - Maximize participation; cultural differences have a huge impact on participation levels; getting everyone involved at the same level is extremely difficult, but possible. - Explore individual competencies; find the strengths and synergies that can come from each member's skill set.
Clarification and Discussion Once the team is ready to work, they need to set the stage for effective information sharing and discussion, this means: - Develop a shared vision of the deliverable or desired outcome. - Clarify specific goals; list, prioritize, measure and link all goals to the final outcome. - Share information; make sure everyone has the same, complete set of information. Uncover and challenge assumptions; some information is factual, some is not, non factual information must be exposed.
Decision Making In order to maximize commitment from any group, the decision making process needs to be transparent and agreed upon in advance. There are basically four ways to proceed: - Consensus; agreement is reached and shared by all members. - Voting; an acceptable level of agreement is reached. - Executive; a manager makes the decision, usually based upon recommendations of the group. - Negotiated; team members negotiate their roles after the manager makes the decision.
Implementation Implementation means planning and scheduling activities and milestones, tracking progress, solving problems and adjusting plans. - Supporting Execution; who does what; accountability and follow through. - Clarifying Processes; action plans, timing, milestones. - Goal Orientation; review meetings and adjustments to stay on target.

Skills and Techniques

The seminar introduces process planning, meeting facilitation, and team leadership techniques for maximizing the effectiveness of global project teams.
Unit 1: Orientation - Process Design - Agenda Setting - Framing Vision and Outcomes - Inhibiting Issues - Ground Rules	Unit 2: Clarification and Discussion - Turbo/Reverse Brainstorming - Delphi Technique - Force Field Analysis - Affinity Diagrams - Problem Solving - Fishbone Diagrams
Unit 3: Decision Making - Methods/Getting Agreement - Consensus - Voting - Executive Decisions - Uses of Negotiation	Unit 4: Implementation - Communication Cascades - Process Maps - Gannt Charts - Work Breakdowns - Progress Reviews - Steering committees - Self Managed Teams

This seminar is designed to be beneficial for both team leaders as well as team members.
Since the training is designed for people working on Global Project Teams, the classroom training and role-plays will be conducted in English. As a result, a minimum TOEIC score of 600 is recommended.
The optimum class size is 8-12 people.

Seminar Materials

Materials
All of GLOBALINX training material is developed 100% in-house. We adapt the latest, most up-to-date Business Management research and theories to suit our clients’ specific business needs and training objectives. Role-plays used to practice new concepts are custom-designed and written to suit the client’s precise specifications and requirements. PMBOK methodology and terminology is used where appropriate.
GLOBALINX workbooks are written in both English and Japanese and use graphics wherever possible to illustrate difficult concepts or procedures. Lectures are accompanied by Powerpoint presentations.

Trainers
GLOBALINX Project Management seminars are designed and facilitated by experienced Project Managers.

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Introduction

Training Theory

Skills and Techniques

Target Participants

Seminar Materials