The objective of this seminar is to give participants the knowledge, skills and techniques to solve problems and explore opportunities more logically, determine relevant information, and organize it in logical frameworks, and communicate logically to get buy-in from key stakeholders.
Seminar Details (4.25MB)

This seminar is designed for employees working in international business environments who want to think and communicate more logically to get buy-in from key stakeholders and decision makers, especially those in front line dealing directly with clients or customers, middle management and rising talent. Since the training is designed for people working in international business environments, the classroom training, case discussions and presentations will be conducted in English. As a result, a minimum TOEIC score of 700 is recommended. The optimum class size is 8 - 12 people.

Benefits Participants will improve their ability in the following areas:  Solve problems and explore opportunities Determine relevant information and organize it logically Communicate logically and persuasively

All of the Logical Thinking and Communication training material is developed 100% in-house. We adapt the latest, most up-to-date Business Management research and theories to suit our clients specific business needs and training objectives. Cases used to develop logical skills and techniques are from Harvard Business School, and are industry specific for the client’s precise needs. The workbook is written in both English and Japanese and uses graphics wherever possible to illustrate difficult concepts or procedures. Lectures are accompanied by Powerpoint presentations.
Introduction Why People Don’t Think Logically Structured Problem Solving Process Unit 1 Framing the Problem Situation Complication Objectives Problem Statement Example Exercise Worksheets   Unit 3 Analyzing & Consolidating Types of Research Primary and Secondary Analysis Quantitative and Qualitative Analysis Collecting Data So What? ? Relevance of Information Planning and Directing Our Analysis Hypothesis Trees How To Make Example Decision Matrices How To Make. Deciding and Prioritizing Criteria Example Consolidating Analysis	Unit 2 Determining Issues Diagnosis Exploration Brainstorming Clustering Logic Trees MECE Example Classic Frameworks   Unit 4 Communicating Logically Logical Structuring Argument Filter Selecting the Information Exercise “Given… Since… Therefore…” ? Summarizing the Recommendation Exercise Communication Pyramids ? Structuring the Communication Direct vs Indirect Sequence Simple Structures Logical Reasoning Deductive vs Inductive Reasoning Building an Argument (what, why, how) Getting Buy In For the Argument Visually Representing the Argument

Thinking logically and communicating the solution logically is a fundamental skill for anyone who needs to solve problems, capitalize on opportunities, and get buy-in from key stakeholders.

This seminar adopts a structured problem solving process used by global consultants , and puts participants in the “driver’s seat” to solve and explore real business cases, in their own industry, from Harvard Business School.

Framing the Problem

How we frame the problem is important, to make sure we are solving the right problem, or exploring the right opportunities, in the right way. It’s a waste of time, money and resources to start analyzing and then realize we’re solving the wrong problems, exploring the wrong opportunities, and going in the wrong direction. Taking time in the beginning to frame the problem in the best possible way will save time, money and resources, in the long run, and ensure we arrive at the best possible solution. This includes:

- Clarifying the background situation so we know where are now.
- Determining the trigger that led to the problem or opportunity.
- Setting the objectives or targets so we know where we want to be.
- Framing the problem so we know the direction we need to go.

Determining Issues

Once we know the direction we want to go, from where we are now to where we want to be, we then need to diagnose the situation more deeply. This entails:

- Brainstorming first, before deep analysis, to ensure we don’t lose sight of the big picture or miss any possibilities.
- Determining the causes of the problem, or circumstances leading to the opportunity.
- Generating all possible solutions.
- Organizing the ideas in logical frameworks to generate more ideas, establish connections between ideas, and recognize logical patterns.

Analyzing & Consolidating

Now that we’ve generated a large number of ideas (causes, circumstances and possible solutions), we can now analyze the issues and options to arrive at our final solution. This means:

- Deciding the direction for analysis and research.
- Forming hypotheses, and determining the conditions to test them.
- Establishing and prioritizing criteria to evaluate options.
- Doing quantitative and qualitative research.
- Then, running all the information through a series of filters to consolidate the analysis into our final solution.

Communicating Logically

With our final solution now in hand, we can then develop our recommendation logically to get buy-in from the key stakeholders and decision makers. To do this, we need to:

- Structure the solution logically, depending on the content, objectives and key decision makers.
- Support the recommendation logically with both inductive and deductive reasoning.
- Build an argument to produce a sound, persuasive recommendation.