GLOBALINX CORP - Global Business Communication Skills

Seminar Overview

This seminar improves and develop the participant’s fundamental business communication skills. Participants learn fundamental assertive communication skills and techniques to help them communicate clearly and effectively in multicultural business environments.

Summary (22KB)	Seminar Details (300KB)

Managers & employees in multicultural environments.
International sales or customer support services.
Any employees who need clearly and assertive communicate in English.
TOEIC: Minimum 550
Seminars: 2 or 3 Days
Participants: 6 ~ 8

Participants will improve their ability in the following areas:
	Communicate clearly and assertively.
	Their ability to deal with difficult situations.
	Their assertive attitude and self-confidence.

Seminar Workbook

The seminar workbook includes lectures, role-play activities, workshop planning sheets, evaluation and comment sheets, and example expressions. The book is designed using a two-page spread providing the participants with a clear process which facilitates the learning process and workshop activities. The workbook is also used by the participants as resource after the seminar to help them further develop their business communication skills.

Lecture 1:
Communication Styles:
- Recognize Aggressive, Passive and Assertive communication styles
- Identify your communication style.
Lecture 2:
Communication Difficulties:
- Common difficulties and frustrations of working in multicultural environments
- Identify communication skills and techniques to effectively deal with them.
Lecture 3:
Communication Techniques:
- Fundamental assertive communication techniques
- Express your opinion clearly without offending others.
- Effectively deal with difficult and frustrating situations
- Active Listening skills
- Ask questions which produce useful information.
- Eliminate misunderstandings.
- Overcoming Disagreements
- Avoiding Dangerous Words

Associated Book

The Great Facilitator is designed for Japanese businesspeople who need to facilitate and participate in business meetings conducted in English. This book introduces effective meeting skills and communication techniques to help you facilitate and actively participate in business meetings. The book also introduces techniques, procedures, and various meeting styles to help you appropriate plan and prepare for business meetings conducted in English. The book includes FAQ's, planning sheets, and an audio CDROM with example phrases and useful expression to help you develop your language ability and communicate more effectively.
Published by Asahi Press Price 2,800 Yen Plus Tax - Sample Pages (You may need to disable Pop-up blocker in your browser)
Available online at Amazon and Kinokuniya BookWeb and at all major book stores
More details under Publications/Books/The Great Facilitator

Associated Software

The Great Facilitator is a computer based learning and business support program that will help you to effectively facilitate and participate in business meetings conducted in English. This program uses the latest interactive multimedia technologies to provide you with a Self-Managed Interactive Learning Environment. The program includes: Video Lectures, Library of Example Phrase, Interactive Quiz, Techniques, and FAQ's, as well as an interactive meeting planner to help you plan, prepare, facilitate, and participate in international business meetings.
Click on the Download button to download a 14 day trial version Note that the program is only available for Windows PCs. The File size is 56MB.
More details under Publications/Software/The Great Facilitator

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Seminar Overview

Target Participants

Seminar Workbook

Associated Book

Associated Software